Business IT Solutions
For advanced disaster recovery preparation and to help ensure business continuity, consider the many benefits of combining managed IT services from CTS Telecom with your telecom system. Serving as your managed services provider, we have you covered three ways:
Safeguard your business with industry-leading disaster recovery, backup and replication services provided through the CTS Cloud — powered by Veeam® and Acronis®. Whether you’re looking for off-site storage of your own managed data, a managed virtual environment, or want to protect your virtual/physical infrastructure, we have a cost-effective solution for you.
Colocation can be an integral part of disaster recovery planning for small and mid-size businesses and organizations. The CTS Telecom Data Center is a secure, temperature-controlled environment designed with several redundancy advantages. This ensures you can securely house your electronic equipment with peace-of-mind.
Choose from a wide variety of options. Or, let us design an environment to minimize your company’s downtime in the event of a disaster. By relying on CTS Telecom as your managed-services provider, you’ll enjoy:
- Discounted, unmetered internet and data transport pricing plus flexible and affordable integration from our site to yours
- Space from 2U to full cabinet
- Primary and redundant power options
Let our experienced CTS Telecom team make sure that your network is providing the most for your business or organization. Combining IT Consulting with managed desktops achieves improved uptime and better business continuity, not to mention far fewer headaches!
QUESTIONS AND ANSWERS
What’s the real value in managed IT services?
Many businesses and organization first consider IT managed services because of a crisis. When a system is malfunctioning, they call in an IT consultant to repair what’s broken. Impressed perhaps by the provider’s expertise, they enter into a managed service plan contract for ongoing assistance.
But, while problem-solving is certainly central to IT managed services, it’s only the tip of the iceberg. The true value of managed services is its capacity to innovate new technology, streamline operations and, overall, brings greater IT value to an enterprise. Of course, preventing future IT disasters is part-and-parcel of what a good managed services provider should bring to the relationship.
If you’re focused on making the most of your managed service provider, consider posing to them these questions:
- How will your managed IT service help us compete more nimbly?
- Can your managed IT service help us adopt new technologies more rapidly?
- Can your service plan help us transform our operation into one that’s more digital-capable, employing cloud-capable applications and services?
- Will your managed service plan optimize our environment, and not just fix our immediate IT infrastructure problems?
- Bottom line: How does the cost of your managed IT service get repaid in contributions to our innovation and efficiency?
Managed IT services? Cloud services? Or, both?
A closer look at managed IT services
As an owner or manager of a small to mid-sized business or organization, you’ve probably heard the terms “managed IT services.” and “cloud services.” But if an IT expert isn’t on hand or if you’re too busy with other challenges, it’s likely you haven’t had time to learn about the advantages that each of these solutions offers.
Begin with managed services. With these service plans, a managed service provider (MSP) addresses all issues an internal IT team would normally handle. For example, the MSP would keep hardware up and running. They’d ensure software is up-to-date. What’s more, the managed IT resource would assume responsibility for monitoring your network 24/7. In short, the MSP manages IT challenges and solves related problems with one goal in mind: To free you of IT worries and enable you to concentrate more fully on running other aspects of your business.
Serving as a replacement for — or a supplement to IT members you may (or may not) have on your staff — managed service providers offer you:
- IT system monitoring and management
- Data backup and recovery
- Email server hosting and patch management
- Security audits andupdates
- A flat-rate, monthly fee pricing structure for a service plan (in many cases)
A closer look at cloud services
“Cloud” is simply a metaphor for the internet. Cloud computing describes a number of situations where your programs and data are stored and accessed over the internet instead of being located and managed in-house on the hard drives of your office computers.
There are three basic types of cloud computing offered by cloud services providers, or CSPs:
- Public cloud computing: With a public cloud, businesses and organizations get their own cloud but one that’s within an infrastructure they share with others. An affordable option, with this off-site solution the cloud service provider is responsible forthe security and maintenance of your system.
- Private cloud computing: The private cloud ismanaged by your in-house IT team. While it almostalways costs more than a public cloud, a private cloud is often preferred by businesses and organizations that want exclusive access and control over their data.
- Hybrid cloud computing: As the term implies, a hybridcloud service offers aspects of both public and private clouds. Part of the clouds is managed off-site, while other portions of it are the responsibility of your own IT professionals.
Cloud services providers bring businesses and organizations a number of advantages, among them:
- Software as a Service(SaaS) or software-on-demand which offers supplies software over the Internet to fulfill any needs
- SaaS is usually offered on a pay-per-use basis or, less commonly, by subscription
- SaaS also includes updates, security enhancements, data backup and other regular system
- Access to information and applications by employees from any location as data is stored on the internet
- Remote collaboration by employees as all devices linked to the cloud are synced automatically, giving all users real-time information
- Freedom to flexibility to pay for only the services you need
- Flexibility to remove or add services asrequired —which is often especially advantageous to start-ups
Managed IT services and cloud services: Benefiting from both
Managed IT services and cloud computing services are not an either/or proposition. Together, they can offer your business or organization access to technology that helps you operate with greater efficiency and compete more successfully.
In fact, as the IT environment continues to grow in complexity and places ever-greater pressure on your internal resources, the time may be right to enlist the assistance that managed IT services and cloud services offer.