 Services and Voicemail
Many
advanced calling features are available from the new central office
switch at Climax Telephone Company. Most of these you may select,
activate, and deactivate by dialing the indicated codes. Click on any
of the supplied links to obtain instructions for your needs:
Anonymous Call Rejection - Refuse calls from those who have blocked their number.
Call Forward - Selective Call Forwarding
Call Waiting - Know when another party is trying to contact you while you are already engaged in a telephone conversation.
Distinctive Ringing/Call Waiting - You'll know when someone special is calling.
Caller Identification Service - See the telephone number of the person calling you.
Selective Call Acceptance - Select which calls you wish to accept
Caller Identification Blocking - Block unwanted calls
Selective Call Rejection - Reject unwanted calls
Speed Calling - Save time when dialing numbers
Three Way Calling - Reduce the need for callbacks when trying to confirm plans and schedules.
Accessing your Voice Mail
Personalizing your Voice Mail
Listening to your Voice Mail Messages
Sending a Private Voice Mail Message
Anonymous Call Rejection
Refuse calls from those who have blocked their number. (*77 activates, *87 cancels)
By dialing a simple code, you can program your phone to refuse calls
from numbers which have blocked their number and/or name. Those callers
get a special message which says you do not accept anonymous calls and
suggests they remove the blocking and call again. All other calls ring
through as usual. back to top -
Call Forward and Selective Call Forwarding
Automatically forward your incoming calls to another telephone number
so you won't miss important calls if you are at another location.
To Forward Calls:
-
Dial
*72 (Rotary, dial 1172) then listen for a steady dial tone. Next, dial
the telephone number to which calls will be forwarded. This number will
ring as a courtesy to let the party know calls will be forwarded to
that number. If no one answers/line is busy:
To Cancel Call Forwarding:
NOTE: Any calls forwarded to long distance numbers will be charged to you.
Selective Call Forwarding
Decide which callers should follow you to another number (*63)
Now you don't
need to wait by the phone. By Dialing a simple code, you can program
your phone to forward only those calls from a special list of numbers
to another number. Whether you're spending time on the road, or time at
a friends house, you won't be out of touch. back to top -
Call Waiting
This service lets you know when another party is trying to contact you
while you are already engaged in a telephone conversation. It signals
(beeps) that you are receiving another call while you are engaged in
conversation. You can answer the incoming call and talk privately
without losing the original party. You can also alternate between
parties.
To Use the Call Waiting Feature:
To end the first conversation and begin the second, just hang up. Your
telephone will immediately ring back with the second call.(OR)To put the first call on "hold", press and release the hookswich. You are now connected with the second call.
To return to the
first call, press and release the hookswitch again. You can switch back
and forth between callers as often as you like.
For temporary
cancel, press *70 (Rotary, 1170), listen for beeps, then dial tone.
Dial the number you want to call. (This cancels Call Waiting for one
call only. back to top -
Distinctive Ringing/Call Waiting
You'll know when someone special is calling. (*61)
Waiting for a high
priority call? By dialing a simple code, you can make a list of special
callers. When any of those special numbers call your home, there's a
special ring to announce those calls. If you're on the line with
another call, you'll get a distinctive Call Waiting tone (if you
subscribe to Call Waiting). back to top -
Caller Identification Service
See the telephone number of the person calling you before you answer the phone. When
you receive a call, the telephone number and/or name of the person
calling you will automatically appear on your display screen.
**If you choose to
answer the call, the number will remain on the screen until you or the
caller hangs up. If the letter "P" or "Private" appears on your screen,
the caller may have blocked the display of their number before placing
the call.
If "unknown number"
or "O" appears, the caller is in an area that does not support Calling
Number Services. Numbers are revealed unless the customer activates
blocking BEFORE each call, or subscribes to Per Line Blocking.
**(To use Caller ID
Service, you need a display phone or a display add-on unit for your
existing phone. Both are available through Climax Telephone or any
telephone retail store.) back to top -
Selective Call Acceptance
Decide which calls
you'll take (*64) - Have total control over the number of calls you
receive. By dialing simple code, you can program your phone to accept
only those calls from a special list of people. All other callers get a
message suggesting they call back later. Now you can protect your quiet
time but still be reached by that special person. Try it and give
yourself and the phone a little rest. back to top -
Caller Identification Blocking
PER CALL BLOCKING
(*67) - By dialing a simple code before you place a call, you can block
the call from revealing your telephone number to the party you are
calling. If the person you are calling has Caller ID Delivery, the
words "Private" or "Anonymous" will show in the display instead of your
telephone number.
Per Call Blocking
will be added to your line automatically, and there will be no charge
to use it. However, Per Call Blocking may not work on certain lines. If
Per Call Blocking does not work on your line, the caller will hear a
recording.
PER LINE BLOCKING -
Per Line Blocking will prevent your number from being displayed on all
calls made from your line. Instead, the word "Private" or "Anonymous"
will be displayed to someone who has Caller ID Service. Call the
business office to request this service.
PER CALL UNBLOCKING (*82) - is available on all line-blocked lines at no charge. back to top -
Selective Call Rejection Don't let unwanted calls disturb you. (*60)
By dialing a simple code, your phone will reject calls from any number
you place in your rejection list. When your service is turned "on", any
callers in this list will hear an announcement that you're not
accepting calls at this time. All other calls will ring through as
usual. back to top -
Speed Calling
Save
time when dialing numbers, especially long distance numbers. Store your
frequently called numbers and call them by dialing two digits.Store up to 30 numbers:Dial *75 (Rotary, 1175) for 2-Digit Speed Calling (codes 20-49) listen for dial tone.From available Speed Calling codes (20-49), dial the code number you wish to substitute for the telephone number. Dial desired telephone number (including the area code if needed), depress # (Rotary, 11) then listen for 3 beeps and dial tone.Repeat the above steps for each number to be stored.Hang up.
To use a Speed
Calling code that has been programmed for your telephone, dial the
selected code number and press the # symbol. back to top -
Three Way Calling
Reduce the need for callbacks when trying to confirm plans and
schedules. Three Way Calling allows you to add a third party to an
existing telephone conversation. Make
the first call then press and release the hookswitch to put your first
call on hold. You will hear beeps followed by regular dial tone.
Dial the number of
the third party you wish to add to the call. When the call is answered,
press and release the hookswitch to complete the three way call.
When the originating party hangs up, all parties are disconnected and the call is completed. back to top -
Accessing your Voice Mail
When calling from a telephone other than your primary line:
1. Call CTS Telecom system phone number 746-7200.
2. Listen to the introductory system greeting.
3. Press # to indicate you have a mailbox on the system.
4. Enter your mailbox number.
5. Enter your password.
When calling from your primary telephone:
1. Call your own phone number or 3-digit extension #.
2. During your greeting.........Press 2
3. Enter your password..........
4. ...you are at the Main Menu. back to top -
Personalizing your Voice Mail
Recording a personal greeting:
From the main menu........................................ Press 4-3-1
Recording a name:
From the main menu........................................ Press 4-3-3
Guidelines for establishing your password:Your password must be at least 4 digits, and can have up to 15 digits (the first digit can not be a zero). Passwords should represent numbers that are easy for you to remember, but difficult for others to guess. Change your password on a regular basis. Personal password:
From the main menu........................................ Press 4-2-1-1
Standard Prompts:
From the main menu........................................ Press 4-2-3-1 back to top -
Listening to Your Voice Mail
Listen to unheard messages:
From the main menu........................................ Press 1-1
Listen to all messages:
From the main menu........................................ Press 1-2
While listening to a message:
Rewind for 10 seconds:................................... Press 1
Rewind to beginning of message:................... Press 1-1
Pause for 15 seconds:...................................... Press 2
Forward 10 seconds:........................................ Press 3
Forward to end of message:............................ Press 3-3
Slower:.............................................................. Press 4
Faster:............................................................... Press 6
Envelope information:....................................... Press 5
Softer volume:................................................... Press 7
Normal volume:................................................. Press 8
Louder volume:.................................................. Press 9
Skip message:.................................................... Press #
After listening to a message:
Replay message:................................................ Press 4
Obtain envelope information:............................ Press 5
Send a copy:........................................................ Press 6
Erase message:................................................... Press 7
Reply to sender:.................................................. Press 8
Save message:................................................... Press 9
Personal password:
From the main menu........................................ Press 4-2-1-1
Standard Prompts:
From the main menu........................................ Press 4-2-3-1 back to top -
Sending Messages
Sending a private message:
From the main menu........................................ Press 2
after recording a message and entering
the mailbox destination.................................... Press #-0-1 back to top -
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