Talking to a real person is rare these days. But at CTS, it’s how we do business.
When you call CTS, you’ll receive responsive, friendly, personal service that meets your unique needs.
Like no other, we work hard to put the “custom” in customer service, and that makes us different.
Below are some documents that may help you with your questions before you even have to pick up the phone.
Online Billing Setup: How to set up your online billing account to be able to view invoices, pay bills, and set up automatic payments online.
Combining eBill Accounts: Are you responsible for paying the bills for multiple CTS accounts? Combine both accounts into one login for your convenience!
Voicemail and CommPortal
Voicemail Introduction: If you are a new CTS voicemail user, you will need to set up your voicemail greeting. This will walk you through the prompts to get your voicemail up and running.
CommPortal Introduction: Those of you with Premium Voicemail, Incoming Call Manager (ICM), or Easy/Premium Attendant will want to familiarize yourself with the online application to work with those features.
Account Codes for International Calling: Your business may opt to utilize account codes to increase your security against fraudulent calls. Use this helpful guide to inform the people of your company how to successfully dial international calls.
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