For the first time in 99 years, CTS’s corporate offices are located outside of the Climax city limits. And, it’s for some very good reasons including enhancing customer service. Completed in March, the move has been under review for more than a year. A motivating reason for relocating to 13800 Michigan Avenue in Charleston Township was to consolidate most of its employees into one location – a plus for customers. For years the employees have been scattered in four facilities, including three in Climax. Gil Colver, chairman of the CTS Board, says, “Our business is serving our customers and we need to all our people together because things happen real fast, in real time, and customers expect answers and action.” There were three primary goals for the CTS move says Jim Burnham, president and chief executive officer: • To create a working environment to get as many as possible of the company’s 37 employees together under one roof to improve efficiency and communications— internally with each other, and externally with the customers and community. • Create a modern work environment that reflects the progressive and innovative character of the company. • The third goal always has been to control energy and operating costs. The new CTS corporate office, which formerly housed the construction management firm of CSM featured in our January 2009 issue, helps meet these goals and helps fulfill the company’s mission statement (see back page). Benefits of this move favorably impact employees, customers and the company. time engineer and represents a footprint reminder of the company’s heritage and commitment to Climax. Burnham also says they will continue to maintain and utilize the warehouse on Michigan Ave. The new location provides easier access to customers from Battle Creek and Kalamazoo, yet close enough to Climax for some people to still drop in to pay their phone bills. You are always welcome to our new home during business hours. We are also planning an open house for later this year.