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Call Features

Access to over 100 Call Features.

All standard call features are available.

Enhanced Features

Voicemail / Unified Messaging

The richest possible set of voicemail & fax messaging
capabilities; maximizes convenience & flexibility with
multiple devices & access methods.
Subscribers stay on top of new incoming messages with
the aid of powerful notification options.
Integrates with Microsoft Outlook® & IBM Lotus Notes®.

Voicemail / Unified Messaging – Ideal for Business Travel

Allows storage to a single repository and consistent views of inbox content and status no matter if messages are accessed by:

Auto Attendant

Automated receptionist specifically tailored to the needs
of a small business.
Powerful & easy to configure using CommPortal;
Varied options for after hours, weekends & holidays;
Dial-by-extension or dial-by-name directory.
Conferencing

Auto Attendant – Flexible and Comprehensive

An automated means of directing incoming calls to the desired
person – projecting a professional company image at all times.
• Automatic call answering
• Configure using CommPortal
• Create a menu of different options that a caller
accesses using telephone keys:
Example: Press 1: To place an order
Press 2: To get directions to the store
Press 3: To speak to customer service representative

Conferencing

Flexible teleconferencing solution; Moderator can
control participant interaction either via a telephone or
web-based interface.

Self-Service Telecom Administration

CommPortal

Suite of managed services; Adds an exciting visual element
that goes beyond traditional voicemail systems.

CommPortal – A Powerful End-User Interface

The CTS CommPortal redefines how you interact with your
telephone services.
• Provides ultimate flexibility with an exceptionally intuitive
user interface
• Includes a wide-range of features: Message List (Visual
Voicemail), Click-to-Dial, Voicemail Player, Call Forwarding
• Setup and manage from any computer
• Delivers a highly interactive cross-functional tool that
encourages personalization and retention
• Provides the responsiveness and functionality of
a powerful software client

CommPortal Assistant

Click-To-Dial eliminates the need to physically dial
numbers that reside in your contact database. Single-click
on any name from the messaging client (CommPortal or
Outlook) places a call instantly.

CommPortal Assistant – Easily Customize Call Features

This simple one-click access to key telephony features allows you to always stay connected!
• Key in letter of first or last name
• Select or Click-to-Dial
Incoming voicemail or e-mail “pop-up” provides you with
real-time notification of incoming messages.

IP (Internet Protocol) Phone Support

Supports the transfer of VoIP (Voice Over Internet Protocol).
Use of AASTRA® phones & Polycom® conference phones.