In December 2021, we were thrilled to announce Metronet’s further expansion into Michigan with the acquisition of CTS Telecom. If you are a former CTS customer, we are excited to welcome you into the Metronet family! Here are some resources we think you'll find useful:
Residential Customer Resources:
- For questions about billing, please call (866) 613-5706.
- Access your myMetronet Customer Portal to set up automatic payments, sign up for email and text notifications, and more HERE.
- Customer Care is available Mon. - Fri. from 7 AM - 9 PM CST, Sat./Sun. from 8 AM - 8 PM CST at (844) 459-2361.
- For 24/7 technical support, installation, or service-related issues, call (844) 692-6184.
Business Customer Resources:
- The Metronet Business website can be found HERE.
- Business Technical Support: (833) 393-6857
- Business Customer Service: (855) 769-0936
- Business Sales: (888) 885-3427